Mon-Fri: 8:30 AM – 5:30 PM & Saturday 8.30am – 1:00PM

Agency Banking

Balance Inquiry

Empower members to conveniently check their account balances.

Mini Statement

Provide concise summaries of recent account transactions for enhanced financial awareness.

Cash Withdrawal

Enable members to effortlessly withdraw cash from
their savings accounts through our agency banking services.

Cash Deposit

Facilitate seamless cash deposits and loan repayments for members using our agency banking platform.

Know Your Customer (KYC)

Streamline the KYC process by assisting in the collection of essential member information such as passport, signature, and identification card (front and back).

Member Onboarding

Allow agents to register new members pending approval in the core banking system, ensuring a smooth onboarding experience.

Agent Float Inquiry

Provide agents with the capability to check their available float for efficient transaction processing.

Agent Commission Inquiry

Offer agents real-time access to
commission information, enhancing transparency and motivation.

Account Transfer

Enable members to transfer funds effortlessly from
their savings accounts to other designated accounts.

POS Statement

Generate detailed statements for point-of-sale
transactions within a specified date range.

Customer KYC Details Management

Empower members to update
their KYC information conveniently through our agency banking application.

Alternate Channel Management

Assist members in managing
alternate channels, including the ability to stop compromised channels for enhanced security.

Member Education Register Management

Facilitate education and awareness programs for members by enabling agents and staff to mark attendance registers via our POS devices.

Biometric Management

Support the seamless updating of biometric data on supported devices such as IDEMIA and Datamini tablets, ensuring accurate and secure member identification.

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